New Patient Information
Welcome to Smiles by Callaway. We’ve gathered all the new patient information you need for a comfortable, stress-free first visit: what to expect during your consultation, what to bring with you, and how to begin your orthodontic journey with confidence.
How to Get Started
Request Your Visit
Share your questions and concerns with us. We’ll review your information and call you back to discuss your needs and find an appointment time that works for you.
Complete Your Forms
Complete your patient forms before you arrive to save time at check-in.
Come In & Meet the Team
We’ll take photos/X-rays as needed, then Dr. Callaway will discuss your goals and options.
Review Costs & Options
We’ll explain fees, insurance, and flexible payment choices up front.
What to Bring to Your First Appointment
- Photo ID (parent/guardian for minors)
- Dental insurance card (if applicable)
- Name of your dentist and recent dental records (optional)
- Any previous orthodontic records (if you have them)
- A short list of questions or concerns
Running late or need to reschedule?
Patient Forms
Complete your new patient information forms online to speed up your visit.
- New Patient Form
- Health History Form
- Records Release Form
Don’t have time? No problem, you can complete forms in our office.
What to Expect at Smiles by Callaway
Your first visit includes a warm welcome, a review of your goals, and a thorough smile evaluation. Dr. Callaway will explain your options; braces, clear aligners, or simple guidance for growth, and help you choose the best path for comfort, appearance, and long-term health.
Insurance & Flexible Payments
We’re happy to review your benefits, file claims on your behalf, and outline every cost before treatment begins. We also offer flexible payment options.
Orthodontic Emergencies
Why Families Trust Dr. Cooper Callaway
Choosing the right orthodontist means finding someone who combines expertise with genuine care. Dr. Callaway delivers both, bringing decades of experience and advanced technology to families throughout Columbus with a warm, personal approach that puts patients first.
⭐️ 4.9-Star Healthgrades Rating with 900+ Reviews
Families consistently rate Dr. Callaway for his clear explanations, attentive listening, and trustworthy care that makes orthodontic treatment feel comfortable and stress-free.
🎓 25+ Years of Expertise – Orthodontics and dentofacial orthopedics
As a trusted pillar in the Columbus community, Dr. Callaway brings over two decades of specialized orthodontic experience to every treatment plan, ensuring optimal results for patients of all ages.
🦷 Advanced Technology – 3D imaging, iTero scans, 3M aligners
Dr. Callaway uses cutting-edge tools like iTero digital scanners and i-CAT 3D imaging, combined with the personalized attention you’d expect from your local orthodontist.
💙 Care That Feels Like Family – Friendly, local, and approachable
Dr. Callaway treats every patient like his own family member, creating a calm, supportive environment where both children and parents feel confident throughout the entire treatment process.
New Patient: Frequently Asked Questions
Do I need a referral to see an orthodontist?
No referral is required. You can schedule a free consultation directly with our office.
How long will the first visit take?
Most first visits take 45–60 minutes. If X-rays or photos are needed, we’ll take care of them at that time.
Will I get a treatment plan and cost estimate at the first visit?
In most cases, yes. After your evaluation, we’ll discuss options, timelines, and transparent pricing.
Ready to Begin?
You now have the essential new patient information to feel confident about your first visit. Choose the contact method that works best for you.
